Last updated: January 8, 2026
Terms & Conditions
1. Acceptance of terms
Accessing and using mxistorie.com and the real estate crowdlending platform operated by Mxistorie S.A.P.I. de C.V. implies your full and unreserved acceptance of these Terms & Conditions, as well as of the Privacy Notice and the Cookie Policy in force.
2. Description of the service
Mxistorie is a technology platform that facilitates collective co-investment in real estate projects located within the Mexican territory, through mortgage-backed loan contracts administered by an authorized trustee bank. Advertised returns are fixed and expressed as Annual Percentage Rate (APR).
3. User requirements
To co-invest through Mxistorie the user must: (i) be of legal age with full legal capacity; (ii) be a Mexican tax resident or a foreigner with a valid migratory status; (iii) hold a bank account under their name; (iv) successfully complete the KYC and AML process; (v) electronically sign the corresponding mortgage-backed loan contract.
4. Investment risks
Every financial instrument carries risk. Investing through real estate crowdlending may result in partial or total loss of the capital contributed in the event of default, an uninsured casualty, delays in enforcing the mortgage or an economic downturn affecting the property. Historical returns do not guarantee future results.
5. Fees and costs
Mxistorie charges an origination fee between 1.0% and 2.5% on the capital contributed, and a 1.0% annual servicing fee on outstanding capital. Both fees are deducted from interest generated and transparently detailed in each project's technical sheet.
6. Intellectual property
All contents of the site (logo, brand, texts, graphics, photographs, source code, database, credit scoring algorithm) are the exclusive property of Mxistorie S.A.P.I. de C.V. and are protected by the Mexican Federal Copyright Law and the Industrial Property Law.
7. Limitation of liability
Mxistorie does not guarantee that the site will be free from interruptions or errors. Under no circumstances will Mxistorie be liable for indirect, incidental, special or consequential damages arising from the use of the site or from investment decisions taken by the user, who acknowledges acting at their own account and risk.
8. Applicable law and jurisdiction
These Terms & Conditions are governed by the federal laws of the United Mexican States, in particular by the Mexican Fintech Law. The parties expressly submit to the jurisdiction of the competent courts of Mexico City, waiving any other forum that might apply to them.
9. Contact and user support
Any question, clarification or complaint related to the service may be addressed to contacto@mxistorie.com or +52 (55) 8432-9000 from 09:00 to 18:00 Mexico City time, Monday through Friday. The Specialized User Attention Unit (UNE) responds within a maximum of 30 calendar days.